Conditions of purchase

Product selection

The Consumer can choose and order products from the shop. By clicking on the selected product, the Consumer can view more detailed information about it. If they wish to purchase a product, they add it to a virtual shopping cart by clicking the “Add to cart” button. By clicking on the ”View Cart” button, you will find the products added to the cart, the invoice amount, and the shipping costs. Here, you can check the correctness of your order, in particular the prices and quantities, which you can modify or correct as required. The shopping cart automatically calculates the total amount of the order.

Placing the order

If you are satisfied with the quantity of the products in your shopping cart, have checked the total amount, and have decided to purchase them, click the ”Checkout” button. In our shop, you can also buy without registering, so you have three options to choose from:

• Log in as a registered Consumer
• Register as a new Consumer
• Buy without registering

If you have previously purchased in our store, please enter the email address and password you used when you registered. If you are a new Consumer, please enter your shopping details, which will be stored in the system, and you will only need to log in the next time you shop. For purchases without registration, enter your billing and shipping address.
In the next step, choose the delivery method that suits you best:

• Home delivery

You then have to choose a payment method that suits you:

• PayPal payment – (online payment by credit card via the secure PayPal system)
• Stripe credit card payment – (online payment by credit card via the secure Stripe system)

If you agree with the order’s contents, click on the ”Order” button to submit the order.

Prices

Our prices are the list prices at the time of ordering, which you will find next to the products in the online shop. Prices are gross prices; VAT is included, but these prices do not include delivery costs. The shipping cost is included in the checkout process before finalizing your order and the Terms and Conditions of Purchase. In case of an error or omission in the products or prices in the online store, we reserve the right to make corrections. In such a case, we will inform the Consumer of the new details as soon as the error is detected or amended. The buyer may then confirm the order again, or either party may withdraw from the contract.

Processing of orders

Orders will be processed within 24 hours.

Possibility to correct data entry errors

You have the possibility to correct data entry errors before pressing the “Order” button.

Confirmation

All orders will be confirmed by email. This means that after placing your order, you will receive an automatic email confirming the receipt of your order and (later) an email with the expected delivery date.

Payment terms

You can pay by credit card or cash on delivery in our store. In the latter case, the total purchase price, including delivery costs, must be paid in cash to the delivery person upon receiving the parcel.

Shipping

The delivery of shipments is carried out by the GLS courier service. The product’s delivery time will be explained by the online shop during the checkout process and included in the confirmation email. You have the possibility to agree on the delivery time in the confirmation email.

Delivery charges:

Shipping costs to EU member countries vary, which will always be indicated after selecting the country.

Withdrawal from the delivery

If the online shop fails to fulfill its contractual obligations because it does not have the goods specified in the contract or is unable to provide the service ordered, it is obliged to inform the Consumer accordingly. The online shop does not conclude contracts with minors. By accepting the terms and conditions of the sale, the Consumer declares that they are of legal age.

Return of the product

Please note that we can take back ONLY unopened products; if you have already opened the product, unfortunately, we can no longer take it back.

The period for exercising the right of withdrawal expires 14 days after the date on which the Consumer or a third party other than the carrier and indicated by the Consumer takes delivery of the goods.
The Consumer may also exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the goods.
The Consumer must bear the cost of returning the product; the company will not bear the cost, and any refund of the product’s purchase price will be deducted from the delivery costs paid at the time of the first delivery!
In the event of exercising the right of withdrawal, the Consumer shall not be charged any costs other than the cost of returning the product. Still, the Service Provider may claim compensation for material damage resulting from improper use.
The Service Provider shall reimburse the amount paid to the Consumer, excluding the delivery charges, immediately upon return of the product/receipt of the notice of withdrawal in accordance with the above legislation, but within 14 days at the latest.
The refund shall be made by the same method of payment as the one used for the original transaction unless the Consumer expressly agrees to another method of payment; no additional costs shall be charged to the Consumer as a result of this method of refund.
The Consumer shall return the goods without undue delay and in any event not later than 14 days from the date of the notice of withdrawal from the contract is sent to the Supplier.
In the event of withdrawal in writing, the Consumer need only send the notice of withdrawal within 14 days.
The Consumer shall be deemed to have complied with the time limit if he returns or surrenders the product(s) before the expiry of the 14-day period.
The Consumer bears only the direct cost of returning the product unless the business has agreed to bear this cost.
The Supplier shall not be obliged to reimburse the Consumer for any additional costs resulting from choosing a mode of transport other than the cheapest usual mode of transport offered by the Supplier.
The Consumer shall be liable for depreciation of the goods only if it is due to handling other than that necessary to determine the goods’ nature, properties, and functioning.
The Supplier may withhold reimbursement until the goods(s) have been returned or the Consumer has provided proof that they have been returned, whichever is the earlier.
If the Consumer wishes to exercise his right of withdrawal, he may do so in writing (either by using the enclosed form) or by telephone at one of the Service Provider’s contact details. In the case of written notification by post, the date of posting will be taken into account, and in the case of notification by telephone, the date of notification by telephone will be taken into account. In the case of indications by post, the Service Provider will accept indications as registered mail or parcels. The Consumer may return the ordered product to the Service Provider by post or courier.
The Consumer must pay particular attention to the proper use of the product, as the Consumer is liable for any damage resulting from improper use! Within fourteen days after the return of the product, the Service Provider will refund the purchase price of the product, including the delivery costs, to the bank account provided by the Consumer.
Government Decree 45/2014 (II.26) on the detailed rules of contracts between Consumers and businesses is available here.
Directive 2011/83/EU of the European Parliament and the Council is available here. Consumers may also contact the Service Provider with other complaints using the contact details provided in these Rules.
The right of withdrawal applies only to Users who are Consumers within the meaning of the Civil Code.
The right of withdrawal does not apply to a business, i.e., a person acting in their profession, self-employment, or business activity.

The procedure for exercising the right of withdrawal:

If the Consumer wishes to exercise the right of withdrawal, they must send the withdrawal notice to one of the Service Provider’s contact details.
The Consumer shall exercise his right of withdrawal within the time limit if he sends his notice of withdrawal before the expiry of the 14th day following receipt of the product. In the case of written withdrawal, it is sufficient to send only the notice of withdrawal within 14 days. In the case of notification by post, the date of posting will be taken into account; in the case of notification by email or fax, the date of sending the email or fax will be taken into account.
In the event of withdrawal, the Consumer must return the ordered product to the Supplier’s address without delay but no later than 14 days from the date of notification of his withdrawal. The deadline is deemed to have been met if the goods are sent before the 14-day deadline (i.e., they do not have to arrive within 14 days). The Consumer shall bear the costs incurred in returning the goods as a result of exercising the right of withdrawal.
However, the Service Provider is not obliged to reimburse the Consumer for any additional costs resulting from choosing a mode of transport other than the cheapest usual mode of transport offered by the Service Provider. The Consumer shall also exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.
In the case of the sale of several products, if the delivery of each product takes place on a different date, the Consumer may exercise the right of withdrawal within 14 days of the date of receipt of the last product delivered or, in the case of products consisting of several lots or items, of the last lot or item delivered.

Information on the conditions for concluding a contract

The language of the contract is English, and the contract concluded is deemed to have been concluded in writing. The contract concluded will be kept on file and will be accessible subsequently.

Ownership clause

The goods delivered remain the Supplier’s property until full payment of the purchase price. In the case of incorrect, unaccepted orders, the goods will be taken into stock in the name of the “new” owner, and following a new, successful sale, the consideration will be paid to the new owner!

Order modification, cancellation

In accordance with Act CVIII of 2001, when an order is placed, the seller’s web shop software immediately notifies the Consumer that the order has been accepted. This notification does not constitute a contract between the seller and the buyer! It merely indicates to the buyer that his order request has been registered by our system and forwarded to the relevant member of the seller’s staff.
If the buyer has not received this within 48 hours, the buyer’s bidding obligations will be terminated.
The seller will allow the buyer to cancel his order electronically until the order is fulfilled. Once the order has started to be fulfilled, the buyer will be informed by email and/or by telephone of the expected time of fulfillment and of the fact that the order has started to be fulfilled, after which the buyer may only cancel his order in person or by using one of the contact details under “Consumer Service” or “Contact.”
Subsequent modifications to the order may only be made in writing by email.